Support
How can we help?
Reach a real person on the After8 team, or find a quick answer below. We’re here to help you fill more rooms.
Get in touch
Email us
Send a note and a real person on the After8 team replies.
Replies within 1 business day
hello@after8.appContact form
Questions about listing, a live negotiation, or your account.
We follow up by email
Open the formIn-dashboard support
Signed-in hotels can open a ticket and track its status.
For hotels with an account
Go to your dashboardFrequently asked
Getting started
How do I go live?
Claim your hotel, set your floor rate, and flip on offers whenever you have rooms to fill.
Do I need a channel manager or integration?
No. After8 works on its own — no integration and no learning curve.
Payments & fees
How do guests pay?
Guests pay you directly at the front desk when they check in. After8 never touches the payment.
Is there a commission or listing fee?
No. Listing is free and there’s no per-booking commission.
Managing offers & guests
How do I manage offers?
Sign in to your dashboard to review and respond to guest offers in real time.
What happens if a guest doesn’t show?
We track guest reliability across the network, so repeat no-shows get blocked.
Still need a hand?
Book a walkthrough with the team, or sign in to open a support ticket from your dashboard.